We're here to help
As with any handmade artisan piece, part of the beauty is that every piece is unique. These differences should be celebrated, your item is perfectly imperfect.
While slight differences in pattern and colour are expected, any damage or fault is not and will be rectified. We are more than happy to offer an alternative product of equal value. Unfortunately after 30 days of your initial purchase we are unable to offer a refund.
If you have any questions about returning an item, please get in touch with us through the “get in touch” page, and we will answer your query and try to resolve any issues as soon as possible.